Doug Griffiths – Chief Community Builder
Growing up on a ranch outside a small community was a great practical education for Doug Griffiths, giving him a strong work ethic and critical thinking skills. He went on to also acquire an Honours BA Philosophy, followed by a B.Ed, and in 2016 completed the Executive MBA program at the University of Alberta. Education, whether he is learning or teaching, has always been an important aspect of his life. After teaching and ranching for several years, Doug successfully served as an elected Member of the Legislative Assembly in the Province of Alberta for four consecutive terms. In that time, he served in two senior Cabinet portfolios as Minister of Municipal Affairs and Minister of Service Alberta, as well as three junior positions in Agriculture, Finance, and Solicitor General.
Doug retired from politics in January 2015 to actively pursue his passion of helping communities, organizations and businesses grow stronger. In his best-selling book, 13 Ways to Kill Your Community, Doug identifies challenges and opportunities that all our communities face. The lessons that come from those stories are applicable to all types of communities, whether they are towns, organizations, or businesses. His talents include seeing through the lies we tell ourselves, overcoming bad attitudes, targeted and focused tactical planning, communicating with those who are afraid to change, and building enduring prosperity for communities. His passion lies in building strong communities, because within strong communities leadership can succeed, businesses can prosper, and families can find a great quality of life.
Consumer Behaviour Expert
Heather Thomson – Consumer Behaviour Expert
Heather Thomson is focused on helping people, businesses and communities grow. In her current position as Executive Director of the University of Alberta’s School of Retailing, Heather works with leaders in the retail sector and the commercial real estate sector with an emphasis on education, consulting, academic research, applied research, and industry outreach.
Heather is also part of the leadership team at 13 Ways Inc. Her enthusiasm for communities began while she was with Executive Education at the U of A where she designed and developed a program of study attended by hundreds of municipal leaders who upon completion of the course received a Certificate in Municipal Management and Leadership.
Heather is currently working on her MSc in Organizational Psychology from the University of London. She is also serving on the Old Strathcona Business Association Economic Recovery board and the Edmonton Downtown Business Association Business Recruitment and Retention committee.
Courtney Borst – Operations Manager
Courtney Borst started with 13 Ways as the Operations Manager in June 2019. Courtney was previously working for Executive Education at the University of Alberta starting as a Program Administrator for the Government Portfolio. She then filled a temporary position as Program Advisor in the municipality portfolio, then move to a Program Coordinator for the Public portfolio. A few of Courtney’s clients included the Government of Alberta, The Government of the Northwest Territories, The Tlicho Government, and Alberta Health Services. While filling in for the Advisor position Courtney discovered her curiosity and interest for the municipal world and gladly accepted a position with 13 Ways.
Courtney received her Marketing Diploma from Flemming College in Peterborough Ontario, a certificate for Hospitality Management from The Northern Alberta Institute of Technology (NAIT) and finally her Wedding Planner Certificate. Her passion for learning, change and organization has pushed and guided her to new challenges and adventures in her career and personal life.
Communications & EcDev Strategist
Stuart Fullarton – Communications & Economic Development Strategist
Stuart Fullarton is an experienced senior municipal administrator who has provided oversight, guidance, and direction in the areas of economic development, communications and marketing, tourism, stakeholder engagement, and recreation and culture.
Along with demonstrated success in mobilizing and leading teams in the pursuit of organizational strategic priorities, Stuart’s project management and stakeholder engagement skills regularly ensure major projects are completed on budget and on time. Working with elected officials and senior-level administration, Stuart has advised and provided recommendations on everything from program development and delivery to crisis communications.
Stuart has written and implemented policies around stakeholder engagement, social media management, branding and visual identity, and various other aspects of municipal governance and administration. An out-of-the-box thinker, Stuart is of the belief that, through innovation and creativity, even the most complex issues can
have simple solutions: With the right mindset, anything is possible.