Solo
$99
/ seat / month
Start with one team member.
Lead Your Community
The roadmap, training and expert guidance that take your council and staff from day one to real results.
Trusted by community leaders across North America
Trusted by leading municipalities
The 13 Ways route
The 13 Ways Roadmap to Success
Most councils figure it out as they go. You don't have to. Three stops take you from day one to a community that thrives, and we stay with you the whole way.
- 1
Start off on the right foot
- Essential Guides: Your go-to references
- Council Orientation: Know your role
- Launch Day: Council and staff, aligned
- 2
Get on the right path
- Community Assessment: Know where you stand
- Strategic Planning: Decide where you’re going
- Marketing: Tell your story
- 3
Stay on the right path
- Ask 13 Ways App: Answers, any time
- Courses & Master Classes: Keep building skills
- Advisory Support: Ongoing, strategic partnership
Questions?
Not sure which stop you're at? Tell us about your council and we'll point you to the right one.
About the app
A 13 Ways expert in your pocket
The workshops get you moving. Ask 13 Ways keeps you moving with instant, practical answers on governance, bylaws, communications and strategy, whenever a decision lands on your desk.
- Unlimited questions, 24/7, even at 11pm before the vote
- Grounded in Doug Griffiths’ 13 Ways methodology
- Tuned to your community, your role and your jurisdiction
Try Ask 13 WaysFrom $99/month
Ask 13 Ways · example
A councillor wants staff to drop what they're doing and start on her pet project. Is that okay?
Councillors generally can't direct staff on their own; council acts as a whole. Here's a clean way to handle it:
- Route the idea through your CAO, not around them.
- Bring it to council as a motion if it needs priority.
- Check it against your strategic plan before committing time.
Want a short script for that conversation?
Ask anything about running your municipality…
Testimonials
What leaders are saying
“13 Ways helped our Council look through the weeds and at the big picture. Our strategic plan and branding guide are now integral components of our operations.”
Pricing
One platform. Your whole team. One price that drops as you grow.
Every team member gets full access to Ask 13 Ways. The more of your team you add, the less each seat costs.
Team
$89
/ seat / month
For 2 to 9 seats. Bring your council or senior staff.
Organization
$69
/ seat / month
For 10+ seats. Get everyone working from the same playbook.
Every seat includes the same thing: your AI governance coach, the full resource library, the community assessment, every course, and the newsletter. No basic tier, no locked features, no upsells.
$455 / month
$91.00 per seat
Billed monthly in CAD. Each price band works like tax brackets, so your total only goes up as you add people.
One product, everyone included.
No “basic vs. premium.” Every team member gets the full platform from day one.
Less than one conference.
A full year of coaching, courses, and tools costs less per person than sending one team member to one event.
One line in the budget.
Simple, published per-seat pricing your CAO can approve without a procurement fight.
Beyond the App
Need more hands-on support?
Ask 13 Ways is perfect for everyday guidance. For deeper engagement, we offer speaking and consulting that have transformed communities across North America.
Speaking
Book Doug Griffiths for your conference, council retreat, or community event.
Consulting
Hands-on strategic planning, facilitation, and community development.
About Doug & 13 Ways
Built on decades of community expertise
Doug Griffiths is the founder and Chief Community Builder of 13 Ways Inc., which helps communities, organizations, and businesses overcome the attitudes and habits that hold them back. A four-term Member of the Legislative Assembly of Alberta and former Minister of Municipal Affairs, he left politics in 2015 to focus on community building full-time. He's the author of the international best-seller 13 Ways to Kill Your Community, recognized as required reading for municipal leaders across North America; host of the Creating Community podcast; and an international keynote speaker who has delivered hundreds of presentations across Canada, the U.S., and around the world.
Behind Doug is a team whose combined expertise turns ideas into impact, spanning operations and strategy, technology and platform development, award-winning storytelling, community engagement, and marketing. It's the mix that powers everything from Ask 13 Ways to the hands-on work we do with communities every day, all in service of helping leaders build stronger, healthier, more resilient communities.
The Book
13 Ways to Kill Your Community
Whether you're an elected official, a city planner, or just someone who loves their hometown, this book will change how you see your community. Doug lays out the small, often invisible choices, from how councils talk about growth to how neighbours treat new ideas, that quietly decide whether a place thrives or stalls. It's frank, often funny, and packed with real examples from towns that got it right and towns that didn't. Get your copy:
“We give 13 Ways to Kill Your Communityall five stars. Not only is it well written and entertaining, it is also vitally important. Once you have read it, you will want to pass it along to others.”
Ready to lead with confidence?
Talk to our team
Questions about Ask 13 Ways, or want it for your council? Send us a note.